Terms & Conditions

Website: https://secretgadgetbd.com/

1. Introduction

Welcome to Secret Gadget BD. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our website, you agree to be bound by these Terms.

If you do not agree with any part of these terms, please do not use our website.

2. Eligibility

You must be at least 18 years old to use this website or purchase products.
By placing an order, you confirm that you meet this requirement.

3. Products & Services

We sell personal care and lifestyle products including intimate items.
All product descriptions, images, and prices are subject to change without notice.
We reserve the right to discontinue any product at any time.

4. Orders & Acceptance

All orders are subject to confirmation and availability.
We reserve the right to cancel or refuse any order at our discretion.
You will receive confirmation via phone, SMS, or email.

5. Pricing & Payments

All prices are listed in Bangladeshi Taka (BDT) unless otherwise stated.
We may update prices at any time without prior notice.
Payment methods may include Cash on Delivery (COD), mobile banking, or online payment gateways.
Orders will only be processed after payment confirmation (for prepaid orders).

6. Shipping & Delivery

We deliver across Bangladesh.
Delivery time may vary depending on location.
Delays may occur due to unforeseen circumstances (weather, logistics issues, etc.).
Customers must provide accurate shipping information.

7. Discreet Packaging

All products are shipped in 100% discreet packaging.
No product details will be visible on the outer packaging.

8. Returns & Refunds

Due to the sensitive nature of our products, returns are only accepted for defective or damaged items.
Customers must report issues within 24–48 hours of receiving the product.
Items must be unused and in original packaging.
Refunds or replacements will be processed after verification.

9. Order Cancellation

Orders can be canceled before dispatch.
Once shipped, cancellation may not be possible.

10. User Responsibilities

By using this website, you agree:

To provide accurate and complete information
Not to misuse or attempt to harm the website
Not to engage in fraudulent activities

11. Privacy

Your use of this website is also governed by our Privacy Policy. We are committed to protecting your personal data and maintaining confidentiality.

12. Intellectual Property

All content on this website (text, images, logo, design) is the property of Secret Gadget BD.
Unauthorized use, reproduction, or distribution is strictly prohibited.

13. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Product usage is at the customer’s own risk.

14. Health Disclaimer

Our products are intended for personal use only.
We do not provide medical advice. If you have any health concerns, consult a qualified professional before use.